Find out what percentage of your employees don't know about your EAP.
Find out how your employees feel about the EAP and whether they would use it.
Find out the experience your employees had when they used the EAP.
Find out to what extent the EAP resolved their problem(s).
Find out whether your employees would use the EAP again.
Obtain secure, unbiased, confidential and comprehensive information to start a meaningful dialogue with your EAP.